How do I return an item?

To return your product please contact us to get a return RMA number. There will be 30 days to return your package once the RMA number has been created. Returns with a postmarked shipping date after this time period will not be issued a refund.

We do not refund shipping costs for returns. Any return shipping charges incurred by the Natural Fertility Shop due to incorrect address, customer refusal of package, or mail carriers inability to deliver package to customers address for any other reason will be deducted from customer refund.
If your order was refused or returned to us by international customs there will be a 15% restocking fee and any shipping costs incurred will be paid by the customer. (Please see our international shipping policies for more details.)